Phillips Edison & Co. Inc. recently revealed the promotion of Dawn Stamper to Senior Vice President of Customer Experience. In this role, she will lead the company’s ongoing efforts to continuously enhance the superior customer experience PECO has cultivated for retailers across its national portfolio.
According to a prepared statement, as part of this, Dawn will oversee the implementation of PECO’s proprietary customer service platform.
“The retail industry continues to evolve at a rapid pace, and it is incumbent upon property owners to be customer-focused and solutions-oriented when it comes to offering an outstanding experience for our retailers,” said Bob Myers, the Company’s Chief Operating Officer. “This is a responsibility we continue to prioritize by anticipating tenants’ needs and providing products and services designed to produce mutually beneficial outcomes. Over the last 12 years, Dawn has consistently delivered outstanding results – both internally and externally – and this well-deserved promotion will allow her to drive even greater success for PECO and our tenants.”
Stamper has been with PECO since 2007, most recently serving as Vice President of Property Management and Tenant Relations. During her tenure with the company, Stamper has served as a as a mentor in the PECO University Mentoring Program and as an active participant in PECO NOW, which is dedicated to the education and advancement of women in the workplace.